Customer First

We value the customer experience by processing real-time KPIs, supporting strategic consulting, and anticipating future trends. 

We ensure end-to-end coverage of any customer-centric action for both B2B and B2C businesses.  We are the one-stop shop for implementing a customer revolution with a comprehensive offering of the best CRM, Marketing and Sales Force Automation and eCommerce platform solutions.

BUSINESS GROWTH IS INCREASINGLY LINKED TO THE ABILITY TO DEVELOP VALUABLE RELATIONSHIPS.

With this in mind, we work with companies to create digital environments that integrate people, processes and data, delivering a unique and lasting experience. Our goal is to connect businesses to the customer of the future through the implementation of the best technologies ensuring the best Customer Experience.

Customer Relationship Management

We optimize interactions with your customers, offering customized solutions and turning contacts into satisfied users. Boost customer loyalty and satisfaction.

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eCommerce

We offer powerful and scalable B2B eCommerce platforms and build your B2C online sales project with you, leveraging the latest technologies and industry best practices.

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Customer Experience Design

We tailor solutions that highlight what makes your products and services unique, improving customer relationships and maximizing the impact of each strategy.

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Sales Force Automation

Streamline the sales process, accelerating team work and improving productivity. Create a smooth experience for customers, making sales operations more efficient.

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Digital Business Consulting

We optimize your digital presence for competitive advantage, helping you take full advantage of the opportunities offered by the digital world with the best strategies and technologies targeted to your business goals.

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Digital Marketing & Automation

We build a strong digital identity together, enhancing your online presence and providing advanced tools to translate ideas into action, supporting your team in marketing strategy.

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Customer Service Management

We offer intuitive platforms to better manage customer inquiries, ensuring timely and quality responses from your team of employees.

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IMPRESOFT OWN PRODUCTS

forSales

It is the integrated suite consisting of the Sales Agent App and B2B portal for 360-degree management of the sales force and customers/retailers

Highstreet.io

It is a managed service specializing in product data optimization and product feed development.

Powngo

It is the ideal solution for omnichannel sales management, a tool that simplifies, organizes and maximizes business potential, all in one platform.

OUR PARTNERS

Hubspot

The CRM platform with marketing, sales, service, operations software.

Dynamics 365

Integrates marketing, sales and customer service, ensuring consistent Customer Engagement processes.

Salesforce

It is a Cloud-based software designed to help companies find more leads, close more deals, and wow customers with extraordinary service.

SugarCRM

It helps companies build customer loyalty with the world's smartest CRM platform, automating processes to improve efficiency.

Shopify

It is an e-commerce platform where users can create their own online store with their own URL.

BigCommerce

SaaS (software as a service) service for building custom eCommerce with as much flexibility as possible

Adobe Commerce

Flexible and scalable eCommerce platform that allows you to create B2B and B2C experiences uniquely tailored to your customers.

Monday

Operating system designed to simplify project management processes and facilitate team management dynamics.

Zoho

Convenient, intuitive online task management tool that also has features that ensure scalability and data security.

SAP Commerce Cloud

eCommerce platform that helps you innovate at scale and tap into enterprise-wide data to maximize profits and customer satisfaction.

Competence Center Companies

A unique company in the Italian landscape dedicated to end-to-end customer experience: from digital strategy to CRM, from Marketing and Sales Force Automation to eCommerce, it optimizes processes and creates customized solutions to best meet customers' needs. 

Discover Impresoft Engage

Impresoft Univerce provides end-to-end solutions for digital eCommerce, optimizing every step of the process to ensure growth, efficiency and success in the digital marketplace

Discover Impresoft Univerce

Shopify Plus Partner Agency is a leading company in eCommerce projects, from design to front end development, from consulting to project management, from custom app building to integration with management systems.

Discover Cooder

Provides tailored digital commerce solutions by supporting the entire lifecycle of a project using the best technology and marketing solutions. 

Discover WebFormat

Customer First: the art of customer engagement

We are your one-stop shop for creating digital environments that integrate people, processes and data. We offer a unique and lasting experience with the goal of connecting companies to the customer of the future through strategies and tools to enhance business.