Revenue Operations: Creating value by aligning Marketing, Sales, and Customer Success
We work with companies to jointly develop a complete Customer Experience strategy, focusing on synchronisation and alignment of all contact and promotion channels, and to define structured processes that improve the performance of marketing, sales, and service teams while increasing corporate profitability, from a RevOps perspective. In this area, UniQa ensures end-to-end coverage of any customer-focused activity, for both B2C and B2B or B2B2C companies.
A distinctive end-to-end approach from design to execution.
We currently employ over 200 professionals and our team keeps growing.
Transformation and growth based on the co-creation of complete, tailor-made solutions.
Services to implement a customer revolution with a comprehensive offering of the best CRM and Marketing Automation solutions
Digital Strategy Design
We design a winning strategy for customer interactions and marketing, sales, and service team performance for a consistent experience across the entire Customer Journey. Our CX/UX/UI experts design so that the experience reflects your company values.
Digital Marketing Automation
Automated digital interactions make digital marketing effective and efficient. We help customers define buyer personas and design the customer journey by going through all stages of the Funnel and mapping each touchpoint. We do all this thanks to the data that's been collected.
Digital & Phygital Sales
The sales process is fundamental in every company. That's why having a CRM allows you to codify the sales process directly on your business tool. This way the sales team all work to the same method and data is obtained in real time. Sales strategies are also supported by solutions that expand digital sales channels along multi and omnichannel lines.
Digital / phygital after sales
The Customer Experience strategy is to transform after-sales into a primary driver of business: apps, portals, ticketing systems, onboarding systems, and field service solutions working in an integrated way to provide customers with an excellent experience.
Digital & Phygital Customer Service
The Customer Experience strategy is to transform customer service into Customer Success, a primary driver of business: apps, portals, ticketing systems, onboarding systems, and field service solutions working in an integrated way to provide customers with an excellent experience.
E-commerce (B2B & B2C)
We support companies in creating online sales channels with a tailor-made approach built to give customers an efficient shopping experience, that engages the sales network and brings value to the company. We take care not only of the technical side but also of CX / UX / UI, and in an integrated way with SFA, Marketing Automation, and Martech solutions to support and optimise your online advertising campaigns.